Agency Service

Service of Casa Andaluza

Arrival and check-in: we make sure that you have received full information of how to find the office of Casa Andaluza and the property before you start your journey, as well as all the other travel documents (general terms, house rules...). With our welcome app, our guests have all the information they need on their mobile phone.

Cleaning and laundry: There is a unique charge for final cleaning, independent from the length of stay. You will dispose of 1 set of linen per bed and 2 sets of towels per person. Intermediate cleaning and additional sets of linen and towels have to be ordered with your booking or later, and are charged separately from the rental price.

Extra service: We can provide cots, high chairs, extra beds, shopping service, intermediate cleaning, delivery of wood for chimney... You can book these together with your reservation or later.
In our office is a holiday library where you can pick books to read and leave your read books.

Emergency service: If you have problems finding your property, or you discover defects, have lost your key or are locked out, need a doctor... call the team at Casa Andaluza. When the office is closed, call our mobile service phone: 0034-660 451 839.